1. Presentation of the website
Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the Isocèle Médical website are informed of the identity of the various parties involved in its creation and monitoring :
Owner : Isocèle Conseil
Publication manager : Isocèle Conseil
The person responsible for publication is a natural person or a legal entity.
Webmaster : Tribu and Co – firstname.lastname@example.org
Host : Online – BP 438 75366 PARIS +33 (0)1 84 13 00 00
Data Protection Officer : Catherine BACOU
2. General conditions of use of the site and services offered
The site is an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The client may in no way reuse, transfer or exploit for his own account all or part of the elements or works on the site.
The use of the site Isocèle Médical implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site Isocèle Médical are therefore invited to consult them on a regular basis.
This website is normally accessible to users at all times. An interruption for technical maintenance may however be decided by Isocèle Médical, which will then endeavour to inform users in advance of the dates and times of the intervention.
The website Isocèle Médical is regularly updated by Isocèle Médical responsible. In the same way, the legal notices may be modified at any time : they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to read them.
3. Description of the services provided
The purpose of the Isocèle Médical website is to provide information on all the company’s activities. Isocèle Médical endeavours to provide information on the Isocèle Médical website that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or shortcomings in the updating, whether caused by itself or by the third party partners who provide it with this information.
All the information indicated on the site Isocèle Médical is given as an indication and is subject to change. Furthermore, the information on the Isocèle Médical website is not exhaustive. It is given subject to modifications that have been made since it was put online.
4. Contractual limitations on technical data
The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services and Services generate traffic that is deemed abnormal.
Isocèle Médical and the host cannot be held liable in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment related in particular to network congestion preventing access to the server.
5. Intellectual property and counterfeits
Isocèle Médical is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without the prior written permission of : Isocèle Médical.
Any unauthorised use of the site or any of the elements it contains will be considered as an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
6. Limitations of liability
Isocèle Médical cannot be held responsible for any direct or indirect damage caused to the user’s equipment, when accessing the Isocèle Médical website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
Isocèle Médical can also not be held responsible for indirect damages (such as for example a loss of market or loss of opportunity) resulting from the use of the Isocèle Médical website. Interactive spaces (possibility to ask questions in the contact space) are available to users. Isocèle Médical reserves the right to delete, without prior notice, any content deposited in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. If necessary, Isocèle Médical also reserves the right to question the civil and/or criminal liability of the user, in particular in the event of a message of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photograph, etc.).
7. Management of personal data
The customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the digital economy, the Data Protection Act of 6 August 2004 and the General Regulations on Data Protection (RGPD : No. 2016-679).
7.1. Persons responsible for the collection of personal data
For the Personal Data collected in the context of the creation of the user’s personal account and his browsing on the site, the person responsible for the processing of Personal Data is : Isocèle Médical, represented by Catherine BACOU, its legal representative.
As the person in charge of processing the data it collects, Isocèle Médical undertakes to respect the framework of the legal provisions in force. In particular, it is incumbent upon the client to establish the purposes of its data processing, to provide its prospects and clients, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of the processing in conformity with reality. Whenever Isocèle Médical processes Personal Data, Isocèle Médical takes all reasonable steps to ensure the accuracy and relevance of the Personal Data with respect to the purposes for which Isocèle Médical processes them.
7.2. Purpose of collected data
Isocèle Médical may process all or part of the data :
- to enable navigation on the site and the management and traceability of the services ordered by the user : connection and site usage data, invoicing, order history, etc.
- to prevent and fight against computer fraud (spamming, hacking…) : computer equipment used for navigation, IP address, password (hash), etc.
- to improve navigation on the site: connection and usage data
- to conduct optional satisfaction surveys on Isocèle Médical : email address
- to carry out communication campaigns (sms, email): telephone number, email address
Isocèle Médical does not market your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.
7.3. Right of access, rectification and opposition
In accordance with current European regulations, users of Isocèle Médical have the following rights :
- right of access (article 15 of the RGPD) and rectification (article 16 of the RGPD), updating, completion of user data, right to block or erase user data of a personal nature (article 17 of the RGPD), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited
- right to withdraw consent at any time (article 13-2c GDMP)
- right to limit the processing of users’ data (Article 18 of the Data Protection Regulation)
- right to object to the processing of users’ data (Article 21 RGPD)
- the right to portability of data provided by users, when these data are subject to automatic processing based on their consent or on a contract (Article 20 GDR)
- the right to define the fate of the users’ data after their death and to choose to whom Isocèle Médical will have to communicate (or not) their data to a third party that they will have previously designated.
As soon as Isocèle Médical becomes aware of the death of a user and in the absence of instructions from him, Isocèle Médical undertakes to destroy his data, except if their conservation proves necessary for probative purposes or to meet a legal obligation.
7 rue du Peu Morier 37210 Vouvray – FRANCE
In this case, the user must indicate the Personal Data that he or she would like Isocèle Médical to correct, update or delete, identifying himself or herself precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on Isocèle Médical by law, in particular with regard to the conservation or archiving of documents. Finally, users of Isocèle Médical may file a complaint with the control authorities, and in particular with the CNIL.
7.4. Non-disclosure of personal data
Isocèle Médical does not process, host or transfer the information collected about its customers to a country outside the European Union or recognized as “unsuitable” by the European Commission without prior notice to the customer. Nevertheless, Isocèle Médical remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Regulation on Data Protection (RGPD : n° 2016-679).
Isocèle Médical undertakes to take all necessary precautions to preserve the security of the information and in particular that it is not communicated to unauthorised persons. However, if an incident impacting the integrity or confidentiality of the customer’s information is brought to the attention of Isocèle Médical, the latter must inform the customer as soon as possible and communicate the corrective measures taken. In addition Isocèle Médical does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of Isocèle Médical and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of Isocèle Médical users are mainly our customer service agents.
8. Incident notification
No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their accounts and to providing them with all necessary information to help them meet their own regulatory reporting obligations.
No personal information of the user of the Isocèle Médical website is published without the user’s knowledge, exchanged, transferred, ceded or sold in any medium whatsoever to third parties. Only the hypothesis of the purchase of Isocèle Médical and its rights would allow the transmission of the said information to the potential purchaser who would in turn be bound by the same obligation of conservation and modification of the data with regard to the user of the Isocèle Médical site.
To ensure the security and confidentiality of Personal Data and Personal Health Data, Isocèle Médical uses networks protected by standard features such as firewalls, pseudonymization, encryption and password protection.
When processing Personal Data, Isocèle Médical takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hyperlinks “cookies” and internet tags
The site Isocèle Médical contains a certain number of hypertext links to other sites, set up with the authorisation of Isocèle Médical. However, Isocèle Médical is not in a position to check the content of the sites thus visited and consequently assumes no responsibility for this fact.
Unless you decide to disable cookies, you accept that the site may use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, bearing in mind that this may reduce or prevent access to all or part of the services offered by the site.
9.1. « COOKIES »
A “cookie” is a small information file sent to the user’s browser and stored on the user’s terminal (e.g. computer, smartphone), (hereinafter “cookies”). This file includes information such as the user’s domain name, the user’s Internet service provider, the user’s operating system, and the date and time of access. There is no risk that cookies will damage the user’s terminal.
Isocèle Médical is likely to process the user’s information concerning his visit to the site, such as the pages consulted, searches carried out. This information enables Isocèle Médical to improve the content of the site and the user’s navigation.
As cookies facilitate navigation and/or the provision of the services offered by the site, the user can configure his browser to allow him to decide whether or not to accept them so that cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. Users can also configure their browser software so that they are offered the option of accepting or rejecting cookies from time to time, before a cookie is likely to be stored on their terminal. Isocèle Médical informs users that, in this case, it is possible that not all the functions of their browser software will be available.
If the user refuses the recording of cookies in his terminal or browser, or if the user deletes those recorded, the user is informed that his browsing and experience on the site may be limited. This could also be the case when Isocèle Médical or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, Isocèle Médical declines all responsibility for the consequences linked to the degraded operation of the site and any services offered by Isocèle Médical, resulting (i) from the refusal of cookies by the user (ii) from the impossibility for Isocèle Médical to record or consult the cookies necessary for their operation due to the user’s choice. The configuration of each browser is different for the management of cookies and the user’s choices. It is described in the browser’s help menu, which will make it possible to find out how the user can modify his or her wishes regarding cookies.
At any time, the user can choose to express and modify their wishes regarding cookies. Isocèle Médical may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin, YouTube and Google Plus appearing on Isocèle Médical‘s website or in its mobile application and if the user has accepted the deposit of cookies by continuing his navigation on Isocèle Médical‘s website or mobile application, Twitter, Facebook, Linkedin, YouTube and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only deposited on your terminals if you consent to them by continuing your navigation on the Isocèle Médical website or mobile application. At any time, the user may nevertheless withdraw his consent for Isocèle Médical to deposit this type of cookie.
Article 9.2. INTERNET TAGS
Isocèle Médical may occasionally use Internet tags (also known as action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and thus store the corresponding information, including the user’s IP address) in a foreign country.
These tags are placed both in online advertisements that allow users to access the site, and on the various pages of the site.
This technology allows Isocèle Médical to evaluate visitors’ responses to the site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the user’s use of the site.
The external service provider may collect information about visitors to the site and other websites using these tags, compile reports on site activity for Isocèle Médical, and provide other services related to the use of the site and the Internet.
10. Applicable law and jurisdiction
Any dispute in connection with the use of the site Isocèle Médical is subject to French law.
Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Tours (37).
Activity : Quality advice and regulatory affairs for the medical devices’ industry
Head office : 7 rue du Peu Morier – 37210 Vouvray – France
Legal Status : SARL
Business identification number (SIRET) : 79214216800014
RCS : Tours 792 142 168
Share capital : 181.000€